Over the course of a typical 2 hour mediation, mediators lead disputing parties through a discussion and help them develop their own agreement. Everyone gets heard without interruptions, in a safe comfortable setting. Although most mediations end in agreement, the option of litigation is still open to disputing parties if they are not satisfied with the results.

The Dispute Resolution Center of Washtenaw County has helped thousands of people achieve satisfactory results and avoid costly litigation through mediation.

The staff members of The DRC are proud to introduce our Mediator Handbook.  One of our volunteers, Anne Seaman, offered to write it with our help.  We asked her to write it in a way that was succinct, thorough, readable and short.  We hope you agree that she accomplished our suggestions.    Of course, we take full responsibility for the policies and procedures stated in the Handbook.

 Please download it into your computer for future use.