The Dispute Resolution Center (DRC) located in Ann Arbor, Michigan provides confidential and affordable
conflict resolution services through mediation and training to individuals and organizations.

(Please add our new URL to your bookmarks or favorites.)

Community Mediator Training

40 HOUR VOLUNTEER MEDIATOR TRAINING Approved by the Michigan State Court Administrative Office WHAT IS A MEDIATOR: A mediator is a third party neutral who can help people in conflict find solutions and come to agreement. Mediators learn skills which can be used in personal relationships and professional Read more

Special Education Mediation

  Issues which arise between parents of students with disabilities and school personnel are often challenging and emotional. Although everyone wants the best educational program for each student, not everyone always agrees on what is best.  The Dispute Resolution Center offers the following services to parents and schools, free of charge:   Mediation The Michigan Special Education Mediation Program (MSEMP) provides Read more

Landlord-Tenant Mediation

Frequently, issues such as the return of security deposits, payment of outstanding rent, repairs, and property clean-up are a part of landlord-tenant disputes.If you are either a landlord or a tenant involved in a dispute, please contact The Dispute Resolution Center for a phone consultation with a coordinator at 734-222-2745 or in Livingston county at 517-546-6007 or email us Read more

General Civil Mediator Training

40 Hour General Civil Mediator Training approved by The Michigan State Court Administrative Office, designed for attorneys, professional mediators and those applying for The Civil Court Roster. Nationally acclaimed trainers teach conflict theory, stage Read more

Divorce Mediation

Mediation is less combative than litigation and helps to preserve the part of the relationship necessary to co-parent or re-address issues afterwards.  Domestic relations mediation can be used to address: custody and visitation, support, Read more

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What is Mediation? PDF Print E-mail
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Over the course of a typical 2 hour mediation, mediators lead disputing parties through a discussion and help them develop their own agreement. Everyone gets heard without interruptions, in a safe comfortable setting. Although most mediations end in agreement, the option of litigation is still open to disputing parties if they are not satisfied with the results.

The Dispute Resolution Center of Washtenaw County has helped thousands of people achieve satisfactory results and avoid costly litigation through mediation.

Read more... [What is Mediation?]
 
DRC Receives a New Grant! PDF Print E-mail

The Dispute Resolution Center has been selected by the Michigan Department of Community Health (MDCH) Disparities Reduction/Minority Health Section to design a curriculum for a 2-day workshop to promote racial and ethnic understanding and teach conflict resolution skills to service providers and administrators in social service agencies, schools and community centers.  The training will provide basic communication skills that will allow parties to address conflicts arising out of diversity issues and can be conformed to a specific ethnic group or service population.

Read more... [DRC Receives a New Grant!]
 
Volunteer Mediator Handbook PDF Print E-mail

The staff members of The DRC are proud to introduce our Mediator Handbook.  One of our volunteers, Anne Seaman, offered to write it with our help.  We asked her to write it in a way that was succinct, thorough, readable and short.  We hope you agree that she accomplished our suggestions.    Of course, we take full responsibility for the policies and procedures stated in the Handbook.  Please download it into your computer for future use.  

Read more... [Volunteer Mediator Handbook]
 
DRC eNews of Note Fall/Winter 2010 PDF Print E-mail

Keep it Moving!

HAPPY 2010!!!  As we embark on another program year we’ve hit the ground running.  I want to again thank our many volunteers, supporters and community partners for trusting us to provide conflict resolution services in the most responsible and caring manner. I’d like to also introduce you to the newest staff person, Crystal Collin, Small Claims program assistant.  Crystal started as an intern and now works part time with   

Read more... [DRC eNews of Note Fall/Winter 2010]